Community translator

Project Overview: Citizens Advice Plymouth is launching a "Community Translator Outreach Program" aimed at reaching communities where English is not the first language. We need compelling and clear copy to promote this initiative across various channels, including flyers, social media, email newsletters, and our website. The goal is to inform these communities about the services offered by CA Plymouth and how they can benefit from them.

Copy Requirements:

1. Flyer Copy:

   • Headline: "Connecting Communities: Free Multilingual Advice and Support"
   • Introduction: "Citizens Advice Plymouth is here to help you, no matter what language you speak."
   • Event Details:
     • "Our Community Translators are visiting your area to provide free advice and support in your native language."
     • "Learn about our services in housing, employment, benefits, and more."
   • Call to Action: "Join us for an informative session in your language. For dates and locations, contact us!"
   • Contact Information:
     • "For more information, call us at 01752 123456 or email info@caplymouth.org.uk."
     • "Visit our website: www.caplymouth.org.uk"
   • Tagline: "Bridging Language Gaps, Building Stronger Communities"

2. Social Media Posts:

   • Facebook Post:
     • "We're excited to announce our Community Translator Outreach Program! 🌍 Citizens Advice Plymouth is bringing free multilingual advice and support to your community. Learn about housing, employment, benefits, and more in your native language. For more info, visit www.caplymouth.org.uk or call 01752 123456. #CommunitySupport #MultilingualHelp #CAPlymouth"
   • Twitter Post:
     • "Our Community Translators are here to help! 🗣️ Citizens Advice Plymouth offers free advice in your language. Find out more: www.caplymouth.org.uk #CommunitySupport #MultilingualHelp"
   • Instagram Post:
     • "Connecting Communities through Language! 🌐✨ Citizens Advice Plymouth’s Community Translator Outreach Program offers free advice and support in your native language. Visit our website or call for more details. #MultilingualSupport #CommunityOutreach #CAPlymouth"

3. Email Newsletter:

   • Subject Line: "Free Multilingual Advice and Support from Citizens Advice Plymouth"
   • Body:

     • "Dear [Recipient's Name],

       We are thrilled to introduce our 'Community Translator Outreach Program,' designed to support communities where English is not the first language.

       Our dedicated Community Translators will visit your area to offer free advice and support in your native language. Learn about our services, including housing, employment, benefits, and more.

       For more information on dates and locations, please call us at 01752 123456 or visit our website at www.caplymouth.org.uk.

       Bridging Language Gaps, Building Stronger Communities, The Citizens Advice Plymouth Team"

4. Website Copy:

   • Event Page:
     • "Community Translator Outreach Program"
     • "Citizens Advice Plymouth is committed to reaching every corner of our community. Our 'Community Translator Outreach Program' offers free advice and support in multiple languages, ensuring everyone has access to the help they need. Our translators will visit various neighborhoods to discuss services related to housing, employment, benefits, and more. For more details and to find out when we'll be in your area, contact us at 01752 123456 or email info@caplymouth.org.uk."

Approval Process:

• Initial draft to be submitted by July 22, 2024, for feedback.
• Final version to be submitted by August 1, 2024.

Contact Person:

• Name: Jane Smith
• Position: Community Outreach Coordinator
• Email: jane.smith@caplymouth.org.uk
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